Helpful and Courteous
It was a matter of choice. After waiting more than six months to see the local orthopaedic surgeon and learning that it would be more than a year to get a total hip replacement, we got in touch with your organization and were immediately put in contact with a surgeon. In just a few days we went for the initial consultation and he agreed to do the operation and that was completed in just a few weeks. We have nothing but good to say about the treatment received at the hospital. Everyone was kindness itself and the surgeon proved his reputation as a really nice and caring person. Everybody we met was helpful and courteous.
We are pleased to say that our local GP and the local hospital were also very supportive in the providing us with a copy of an earlier X-ray, arranging and completing the required pre-operative tests and looking after some post-operative care and the necessary physiotherapy.
Progress has been good and we went for the follow up appointment, which we recommend, six weeks after the operation taking with us a report from the physiotherapist and also another X-ray, good ideas and appreciated by the surgeon.
At each stage we were dealt with most professionally and we are most grateful to your staff at Timely Medical Alternatives for their excellent work in establishing the contact with a good surgeon.
– R. Giles
